Privacy Policy

Last updated: January 7, 2026

At Metron ("we", "us"), we take your privacy seriously. This Privacy Policy describes how we collect and process your personal information through our website, mobile application, online service offerings and other products or services (collectively, the "Services").

We collect "consumer health data" in connection with our Services. Please refer to our Consumer Health Data Privacy Policy for additional information about the processing of your consumer health data, and your rights under applicable state privacy laws with respect to such data.

Categories of Personal Information We Collect

We collect the following categories of personal information:

Information you provide to us, including:

• Contact information, such as your first and last name, email address, phone number and mailing address.
• Account information, including your username and password.
• Consumer health data, including fitness metrics, workout history, nutrition data, sleep patterns, recovery metrics, and other health-related information that you choose to share with us (see our Consumer Health Data Privacy Policy for more information).
• Commercial data, including subscription history within our Services.
• Payment information needed to complete your transactions with us. This information is processed by our payment service providers. We do not have access to your full payment card information.
• Demographic data such as your age, date of birth, and gender.
• Fitness goals and preferences, such as training objectives, dietary preferences, and activity levels.
• Feedback or correspondence, such as information you provide when you contact us with questions, feedback, or otherwise correspond with us online.

Information we receive from third party sources, including:

• Third-Party Health and Fitness Services. When you explicitly grant us permission to collect data from third parties (such as your accounts with Garmin, Oura, Whoop, Apple Health, Strava, Withings, and others), information that you authorize will be transmitted through to us.
• Third-party login information, such as information we receive when you authenticate through a third-party service.

Information we collect automatically, including:

• Device data, such as your device's operating system type and version, browser type, IP address, unique identifiers, and general location information such as city, state or geographic area.
• Usage data, such as pages or screens you viewed, how long you spent on a page or screen, navigation paths, and whether you have opened our emails or clicked links within them.

How We Use Personal Information

• To provide our Services to you, including to provide personalized training plans, nutrition recommendations, and recovery insights based on the information you provide; provide support and assistance; create and manage your account; and process transactions.
• To communicate with you. We use personal information to respond to your requests, provide customer support, and communicate about our Services.
• To improve, monitor, and personalize our Services. We use personal information to improve our Services, understand your needs and interests, and personalize your experience.
• For research and development. We may use your personal information for research and development purposes, including to analyze and improve our Services. We may create aggregated, de-identified, or anonymous data from personal information we collect.
• Compliance and protection. We may use personal information to comply with legal obligations and to defend our company against legal claims or disputes.

We will not use your consumer health data for advertising purposes or sell or share such health information to advertising platforms, data brokers, or information resellers.

How We Disclose Your Data

We may disclose your personal information to:

• Service Providers. This includes AI service providers (such as Anthropic), cloud platform and hosting providers (such as Railway and AWS), and analytics providers.
• Law enforcement, government agencies or other third parties where we believe in good faith to be necessary or appropriate to comply with applicable laws.
• Business transferees, such as acquirers in business transactions involving our company.
• Other third parties at your direction or with your authorization.

Your Rights and Choices

Depending on your location, you may request the following with respect to your consumer health data:

• Confirm whether we collect, share or sell your consumer health data.
• Access your consumer health data
• Delete your consumer health data
• Withdraw your consent from our collection or sharing of your consumer health data.

How To Submit Personal Information Requests

To submit a request regarding any of the rights described above, please send us an email at privacy@metron.live

Security

We employ technical, organizational, and physical safeguards designed to protect the personal information we collect. We protect personal information in-transit and at rest using encryption and other security measures. However, no security measures are failsafe and we cannot guarantee the security of your personal information.

Personal Information of Children

We do not knowingly collect or solicit personal information from children under 18. If you are under 18, please do not attempt to register for or otherwise use the Services or send us any personal information. If we learn we have collected personal information from a child under 18, we will delete that information. If you believe that a child under 18 may have provided us personal information, please contact us at privacy@metron.live

Changes to this Privacy Policy

We may need to change this Privacy Policy from time to time. If we do so, we will notify you by updating the date of this Privacy Policy and posting it on our website. If you use the Services after any changes have been posted, you acknowledge all of the changes.

Contact Information

If you have any questions or comments about this Privacy Policy, please contact us by email at: privacy@metron.live